Customer Care
Customer Care
We are here to help you with all your queries, orders, and support needs.
Your satisfaction is our top priority, and our customer care team is always happy to assist you.
📞 Contact Us
Phone / WhatsApp: 8870485549
Email: mariselvank18@gmail.com
Working Hours:
Monday – Saturday | 9:00 AM – 8:00 PM
For quick support, please contact us during working hours. We usually respond as fast as possible.
📦 Order Support
Need help with your order? We can assist you with:
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How to place an order
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Order confirmation & status updates
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Delivery details
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Order cancellation or changes
Please keep your Order ID ready when contacting us for faster support.
🚚 Shipping & Delivery
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We deliver to selected serviceable locations.
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Orders are usually delivered within 1- 2 working days.
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Delivery time may vary due to location, weather, or other unforeseen reasons.
If your order is delayed, feel free to contact our customer care team.
🔄 Returns & Refunds
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Returns are accepted only for damaged, defective, or wrong items.
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Any issue must be reported within 24 hours of delivery.
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Refunds (if applicable) will be processed to the original payment method within a few working days.
Please contact customer care before returning any product.
❗ Product Issues & Complaints
If you receive:
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A damaged product
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A wrong item
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A quality-related issue
Please send clear photos or videos of the product within 24 hours of delivery to our WhatsApp or email for quick resolution.
❓ Frequently Asked Questions (FAQ)
• Do you offer Cash on Delivery (COD)?
Yes, COD is available for selected locations.
• How long does delivery take?
Usually 1- 2 working days.
• Are the products fresh and quality-checked?
Yes, all products are carefully packed and quality-checked before dispatch.
• Can I place bulk orders?
Yes, bulk orders are accepted. Please contact customer care for details.
💬 Stay Connected
You can also reach us through WhatsApp and follow us on social media for updates, offers, and announcements.
❤️ We’re Happy to Help
Your trust means everything to us.
If you have any questions or concerns, don’t hesitate to contact our customer care team.
We’re always here to help 😊